Shipping policy

Shipping

Every item is made to order, so your delivery time has two parts: making it, then shipping it.

Production time
Most orders are printed and prepared within 2–5 business days. More than half ship within 3 business days. During busy periods (holidays, large sales), this can run a bit longer — we'll do our best to keep you posted if that happens.

Shipping time (after production)

• Domestic (U.S.): typically 1–8 business days, depending on your location and shipping method
• International: typically 1–3 weeks, depending on destination and customs processing

So, realistically: expect about a week for most U.S. orders, start to finish, and up to a few weeks for international orders. These are estimates, not guarantees — carrier delays, customs, and peak-season volume can occasionally push things later.

Tracking
Once your order ships, you'll get a confirmation email with tracking info so you can follow it the rest of the way.

Order not arrived?
If it's been longer than the estimate above and you're wondering where things stand, reach out to us at support@steadystrum.com with your order number — we're happy to look into it.